If you have any questions or want to learn more about AVEC rewards, check out the FAQ below or write to us directly at firstname.lastname@example.org
How do I join?
Couldn't be easier: if you don't already have an AVEC account, just click the Join Now button at the top of the page to create a free account, sign up, and then click Rewards at the top of the page upon completion. If you already have an account, just login as normal by clicking the Login button up top of this page.
Does joining cost anything? Does it cost to use points?
Membership is 100% free, and there is no additional cost for earning or redeeming rewards. You may earn points purchasing AVEC products on our site or through the other actions listed.
How can I earn points?
You earn points every time you purchase AVEC. You can also scroll up to see additional tasks that reward you points upon completion.
Can I buy extra points?
Sorry, no. But you can always continue to earn points for doing fun things!
What can I redeem points for?
50 points can be redeemed for $5 off your AVEC order. We are working on additional prizes such as merch, cocktail making classes, and more! If you ever have ideas for fun rewards, you can email us at email@example.com with your idea.
How do I redeem points?
To redeem points, visit our Rewards page (or scroll up!) and log into your account. Once logged in, click the "Redeem Now" button and you will see all of your available points and $5 off coupons. Copy the discount code and paste into the discount code section during checkout.
Another way to view your available rewards is to log into your account portal. Once logged in you will see your available points. You can also click the "Rewards History" button to view all of your points activity and copy your available discount codes.
How do I check my points balance?
Simple: log into your account and you will always see your points balance displayed in your customer portal. You can also view your points history.
Can I combine points with additional discount codes?
No, you can only use one discount at a time. But you are smart for asking.
When did AVEC start tracking points?
We started keeping track of points in September 2021 so purchases prior to this date do not count towards your total points balance.
I have made purchases in the past, but I do not have any available points? Why is that?
You may have been completing purchases without an official AVEC account. No worries! If you make an account and realize you are missing points, please send us an email at firstname.lastname@example.org and we will happily grant you your available points.
Do points expire?
Points expire only if you are inactive for an entire 12-month period. This means that you have not logged into your AVEC, completed an order, or completed a rewards tasks for 12 months.
What happens to my points if I return a purchase?
The points value of the returned product will be debited from your overall balance (as if you hadn't made the purchase at all).
What are the VIP tiers?
VIP tiers allow you to earn more points over time as your keep spending more at AVEC. Like bars, we want to reward our favorite regulars with extra points. VIP statuses are retained for a calendar year from the date you upgrade to a new tier. For example, if you become a VIP on November 15th, 2021, then you will retain that tier until November 15th, 2022 at which point your new tier will be recalculated.
I still have questions about the rewards program. How can I be helped?
Any questions about the program or your rewards can be emailed to email@example.com and will be handled within one business day.